YOUR GUIDE TO A RELAXING AND RESPECTFUL EXPERIENCE

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SPA BEHAVIOR

A place of peace and relaxation
We ask you not to use mobile phones, tablets or similar in the entire spa area. Let your mind wander and enjoy the relaxing peace and quiet offline. The effect is noticeable!

Clothing in the SPA area
The sauna area is a textile-free area. However, out of consideration for other guests, we ask you to wear sauna towels or bathrobes outside the sauna cabins.

Health – Responsibility – Breastfeeding and pregnancy
The use of the SPA area and SPA treatments is reserved for persons in good health or persons who have no medical restrictions on their use. We do not use essential oils for massages/treatments if you are breastfeeding or pregnant. Please inform us in advance.

Children
Access to the Palace SPA is not permitted for children and young people under the age of 16. Children can let off steam in the sports centre swimming pool.

Valuables
Please leave your valuables in your hotel room. We cannot accept any liability for items left behind or stolen.

Reception for massages
Please enter the SPA area 5 minutes before your treatment. Take your time to get in the mood for the amenities.

Clothing for spa and massages
We ask hotel guests to come directly to the spa in their bathrobe and slippers. You will find both in your hotel room. During your treatment, you will be carefully covered with towels and treated with discretion. Disposable briefs are at your disposal.

Appointment cancellation
If you are unfortunately unable to keep an appointment, please let us know 24 hours in advance. Later cancellations and failure to keep an appointment may incur costs.